Privacy Policy

At Cynthia Rowley Shop, we believe that luxury should extend to every aspect of your experience with us—including how we protect your privacy. Just as our designs balance sophistication with practicality, our privacy practices are designed to offer both transparency and top-tier security.

Introduction

Welcome to Cynthia Rowley Shop, where feminine fearlessness meets accessible luxury. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website elegantstyleattire.com or make a purchase from us. We are committed to protecting your privacy and ensuring your personal information remains secure.

Information We Collect

Personal Information You Provide

When you interact with our site, we may collect the following personal information:

• Identity Data: Your name, title, and gender when you create an account or place an order
• Contact Data: Billing and shipping addresses, email address, and telephone numbers
• Financial Data: Payment card details (processed securely through our payment partners) and purchase history
• Profile Data: Your preferences, interests, wish lists, and feedback
• Communications Data: Your correspondence with us, including customer service inquiries

Automatically Collected Information

When you visit our website, we automatically collect:

• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, and operating system
• Usage Data: Information about how you use our website, products, and services, including pages viewed, products browsed, and navigation paths
• Location Data: Generalized location information based on your IP address to provide region-appropriate content

How We Use Your Information

We use your personal information in the following ways:

• To Process Your Orders: Fulfill your purchases, process payments, and arrange shipping
• Customer Service: Respond to your inquiries, provide support, and manage returns or complaints
• Personalization: Tailor your shopping experience by showing you products we believe you will appreciate
• Marketing: With your consent, send you information about new collections, special offers, and style inspiration
• Website Improvement: Analyze how customers use our website to enhance functionality and user experience
• Security: Protect our website and business from fraud and other illegal activities

Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Performance of a Contract: When processing is necessary to fulfill our obligations under a contract with you (e.g., processing your order)
• Legitimate Interests: When processing is necessary for our legitimate business interests (e.g., website security, fraud prevention)
• Consent: When we have obtained your explicit consent (e.g., for marketing communications)
• Legal Obligation: When processing is necessary to comply with legal requirements

Sharing and Disclosure of Information

We respect your privacy and do not sell your personal information. We may share your information with:

• Service Providers: Trusted third parties who perform services on our behalf, including payment processing, order fulfillment, shipping, marketing, and IT support
• Payment Partners: Secure payment processors including credit card companies and PayPal, who handle your financial information according to their privacy policies
• Legal Requirements: When required by law, regulation, or legal process, or to protect the rights, property, or safety of Cynthia Rowley Shop, our customers, or others
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets

International Transfers

As we proudly ship Cynthia Rowley designs worldwide (excluding Asian countries and select remote areas), your personal information may be transferred to and processed in countries outside your country of residence. We ensure such transfers comply with applicable data protection laws and that your information remains protected to the standards described in this policy.

Data Storage and Security

We employ industry-leading security measures to protect your personal information:

• Encryption: We use SSL encryption to protect data transmission between your browser and our servers
• Secure Storage: Your personal information is stored on secure servers with restricted access
• Payment Security: We partner with PCI-DSS compliant payment processors to ensure your financial data is handled securely
• Limited Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information in certain circumstances
• Restriction: Request restriction of processing of your personal information
• Data Portability: Request transfer of your personal information to another organization
• Objection: Object to processing of your personal information in certain situations
• Withdraw Consent: Withdraw your consent at any time where we rely on consent to process your information

To exercise any of these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience:

• Essential Cookies: Necessary for the website to function properly, including shopping cart and checkout processes
• Performance Cookies: Help us understand how visitors interact with our website, allowing us to improve functionality
• Functionality Cookies: Remember your preferences and personalize your experience
• Targeting Cookies: Used to deliver relevant advertisements and track the effectiveness of our marketing campaigns

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit your ability to use some features of our website.

Children’s Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new “Last Updated” date. We encourage you to review this policy periodically.

Contact Us

Thank you for choosing Cynthia Rowley Shop—where feminine fearlessness meets accessible luxury, in every stitch and every transaction.